Skip to content
OPL CommunicationCallCenter Desk

Every customer email, handled by the right person.

Emails arrive here from the official mailboxes. Supervisors forward them to agents, agents prepare the answer internally, and only supervisors reply to the customer.

New emailATM card blocked — customer asks for an urgent unblock
Internal — not sent to customerChecked CBS: card blocked after 3 wrong PINs. Proposed reply attached.
Replied by supervisorYour card has been unblocked. Please visit…

Authorised OPL and National Bank of Pakistan staff only. All activity is recorded.

Sign in

Use the account given to you by the administrator.

Staff with a mailbox sign in with their email address and email password. Forgot it? Ask your administrator.
Your IP address, browser and device are recorded at sign-in for security.

© 2026 OPL · CallCenter Desk by WebInn Solutions - webinn.org Authorised use only · All activity is recorded · v2.5